1. About this policy
Sunira (“Sunira”, “we”, “us” or “our”) respects your privacy. This Privacy Policy applies to personal information collected through our website, project enquiries, communications and services. It does not cover third-party websites or services that publish their own privacy notices.
2. Information we collect
We may collect information you provide directly, including your name, business contact details, company name, project requirements, files and correspondence. We may also collect technical information such as IP address, browser type, device information, pages visited, referral source and approximate location.
3. How we use information
We use personal information to respond to enquiries; assess and deliver projects; manage client relationships; operate, secure and improve our website and services; measure performance; meet legal and accounting duties; and send service or marketing communications where permitted.
4. Legal bases for processing
Depending on applicable law, we process information with your consent, to take steps requested before entering a contract, to perform a contract, to comply with legal duties and for legitimate interests such as security, service improvement and business administration.
6. Data retention
We keep personal information only as long as reasonably needed for the purposes described, including contractual, legal, tax, security and record-keeping requirements. Retention periods vary by data type and relationship.
7. Data security
We use reasonable administrative, technical and organisational safeguards designed to protect information. No internet or storage system is completely secure, so we cannot guarantee absolute security.
8. Your choices and rights
Depending on your location, you may request access, correction, deletion, restriction, portability or objection; withdraw consent; or complain to a regulator. We may need to verify your identity before responding. You can opt out of marketing using the instructions in the message.
9. International transfers
Our service providers may process information in other countries. Where required, we use appropriate safeguards designed to protect information transferred internationally.
10. Children’s privacy
Our website and services are intended for business users and are not directed to children. We do not knowingly collect personal information from children.
11. Changes to this policy
We may update this policy when our practices or legal requirements change. The “Last updated” date at the top of this page indicates the latest revision.
12. Contact us
For privacy questions or requests, use the contact form on the Sunira website and clearly identify the request as privacy-related.